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"If you want to know why we use mystery shoppers, just look out of our front window."
Professionals in her line of work, known as mystery shoppers, have been around for decades.
They provide insights into what it's like to be a mystery shopper.
While the pay is not high, mystery shoppers are reimbursed for their efforts.
All of a sudden, though, mystery shoppers have become a whole lot harder to spot.
"Mystery shoppers" now visit stores and report back to management on customer service.
So we limit our mystery shoppers to just three jobs a day."
Indeed, almost every major American retail company regularly uses mystery shoppers.
Read a news story on the Mystery Shopper results here.
Using mystery shoppers yielded important information, but it also had some drawbacks.
What does it take to be a mystery shopper?
I may be the only mystery shopper whose camera doesn't make anyone suspicious.
Recently, however, we have seen the rise of the all-seeing yet anonymous mystery shoppers.
He is a "mystery shopper," taking notes on how the salespeople treat him.
Based on the observations of mystery shoppers, he said, the branches were able to make improvements despite limited resources.
While it's difficult to remain unperturbed, he said mystery shoppers should never reveal their mission.
Mr. Hall once worked in a restaurant that was visited by a mystery shopper.
Client stores are enthusiastic about the mystery shoppers' reports.
But a "mystery shopper" recently approached various clinics posing as a pregnant woman.
Research the legitimacy on companies hiring mystery shoppers.
If the mystery shoppers had brought sick children, private clinics probably would have dispensed more injections.
Mystery shopper jobs may seem easy and lucrative, but they may be fraudulent.
The mystery shopper wrote, "It took 11 minutes."
They thought I was a mystery shopper and that I might be evaluating their work.
Herein lies the elusive instincts of the mystery shopper.