advice worker

The advice workers can provide help and support in many areas of student life.

Some of the advice workers surveyed were concerned that they should work as a team.

The unit also acts as host to a money advice worker.

Under pressure, an advice worker may be tempted to take short cuts.

Ensuring that advice workers know how to use this high quality tool became of primary importance.

Prospective advice workers are first allocated to a bureau, as described above.

Again, this means that 15,000 advice workers, both experienced and inexperienced, must undergo more training.

In addition personal differences among trainee advice workers must be accommodated.

All advice workers have their own personal style.

Some advice workers will carry the relevant volume back to the interview room to read with the client, as they are encouraged to do.

Assistance from advice workers is also available via chatroom, email and in writing.

Advice workers are encouraged to learn sign language.

These trainee advice workers must then attend a basic training course of approximately twelve full days.

Advice workers need the chance to consult with colleagues at the same time as they consult the information files.

All CAB advice workers must be kept up to date in information and skills.

However the immediate task of most advice workers is to help the clients in the interview room cope with day-to-day pressing problems.

Such has been the reaction of some advice workers to race awareness training and anti-racist training.

CAB advice workers, used to seeking a practical solution to clients' problems, now find that they have a new role.

This causes further tension if disgruntled clients vent their anger on the advice worker.

The traditional division, whereby the advice worker advises clients and the manager does everything else, was not always thought to be efficient or fair.

The success of the system is of course dependent on the commitment of the advice workers and clients.

Less obviously recognisable, but equally necessary, is the on-going training and retraining of serving advice workers.

The pace of legislative change in recent years has been relentless and advice workers need to be prepared for it in advance.

It was mentioned earlier that trainee advice workers do sometimes observe interviews carried out by experienced advisers.

Locally, in-service training covering many topics is of more immediate day-to-day concern to advice workers.