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The financial ombudsman said there were between 50 and 60 complaints a year about deposit boxes.
But complaints about the sale of pensions are covered by the financial ombudsman.
Despite a series of letters he got no response and ended up last week taking the case to the Financial Ombudsman.
However, if this compensation claim is rejected then they have the right for a free settlement by the financial ombudsman.
The Financial Ombudsman did not seek to determine where the funds from the policy went.
The financial ombudsman gets more than 200 complaints a year from similarly "dumped" bank customers.
At that point all cases in the county courts, and with the Financial Ombudsman, were suspended.
She has been on the board of the Financial Ombudsman Service since 2007.
If it rejects you, push it to the financial ombudsman.
The Financial Ombudsman Service is expected to be set up by the end of 2001.
I asked the Financial Ombudsman's office for its opinion.
If your bank refuses to help you, then go to the Financial Ombudsman."
It says customers should complain to the bank and if they are not happy with the response take the matter to the Financial Ombudsman.
Can I complain to the financial ombudsman instead?
Look at the stats produced by the financial ombudsman service: on average there is one dispute for every 12,700 policies sold.
What are the latest figures from the Financial Ombudsman Service?
The Financial Ombudsman is in the process of recruiting an extra 2,000 staff to deal with the complaints.
I have complained to the bank and the Financial Ombudsman Service.
These are cases which the Financial Ombudsman Service has dealt with.
Some borrowers have already filed complaints with the Financial Ombudsman.
Nor can complaints be taken to the Financial Ombudsman Service.
After this you can complain to the Financial Ombudsman Service.
My faith now rests in the UK’s financial ombudsman.
The average claim settled by the Financial Ombudsman Service is for £2,750.
Those taking out such deals before regulation have mostly been unable to get redress or take cases to the financial ombudsman.