It's getting better with Internet shopping but it's hard to find a lot of things.
State franchise laws protect car dealers from the full implications of Internet shopping.
Internet shopping has grown rapidly over the past 12 months, rising from 7.9% of sales a year ago to 10.5% in November.
But the survey suggests there are still limits to Internet shopping.
Why shouldnt the high street make way for out of town complexes and Internet shopping?
Internet shopping is another major factor in the explosive growth.
Internet shopping, however, provides both buyers and sellers with capabilities that other media do not.
"But if you're going to win over a large group to Internet shopping, you have to provide them a full shopping experience."
Internet shopping represents only 0.4 percent of the $570 billion grocery business.
Though there may be a few department stores left, Internet shopping makes them all look the same.