Average length of time that a caller waits before being connected to the telephone agent.

On average, callers wait about 53 seconds before hearing a human voice, the firm said.

The touch is still fresh and the caller has waited patiently.

To-day the caller waited thirty minutes before the bank president appeared.

A caller was waiting, when Underhill arrived next morning at his office at the agency.

But he couldn't dally long, because other callers waited.

The caller doesn't wait on the line while this complex process is negotiated across the country by the gaggle of operators.

That is the time interval that a caller will wait between dialing and the actual connection.

That phone had everything but a signal that another caller was waiting.

Eventually, anyway: one caller waited about 15 rings before giving up on a weekday afternoon.