This gave increased revenue, but the company had to start compensating rejected passengers with a full refund and a free seat on the next flight.
Some airlines are even handing out free frequent-flier miles to compensate disgruntled passengers.
Companies aren't required to compensate passengers in those cases, but some do offer partial refunds, shipboard credits or discounts on a future cruise.
Does the airline have to compensate passengers for their inconvenience?
She supported moves to require airlines to compensate passengers 'bumped' from flights.
Could you give details on how airlines in Europe and the United States are obliged to compensate passengers when flights are delayed?
The airline already compensates passengers in many instances when flights encounter lengthy delays or are canceled, he said.
In the past, when something like this has happened, the Academy has compensated passengers for lost time.
Furthermore, it should be made very clear who is responsible for compensating passengers and offering them assistance in airports.
Should cruise companies compensate passengers for missed ports?