Across the industry, consumers reported an average of 118 problems for each 100 vehicles.
Consumers and health care professionals can report drug quality problems.
The consumer can report problems with labs to the state attorney general's office.
"Most consumers report an accident quickly, but there are reasons why some don't," she said.
This winter, consumers reported they were having trouble with disk games played on computers.
The study also found that most consumers who researched health concerns reported positive outcomes.
Healthcare professionals and consumers may also report these events to the products' manufacturers.
The company said consumers reported a high number of dropped calls, poor reception and interference from other conversations.
But other consumers have occasionally reported problems with late payments or erroneous charges.
The allocation of cost is taken as given and the consumers will report their net benefits (benefits-cost).