His speeches involve discussing marketing strategy, customer delight, marketing trends, business ethics, and servant leadership.

If we look only at that side of the man, we must conclude that he was the first to use quality as a way to lower cost at the same time as he created customer delight.

They invest a few pennies per customer per year in customer delight.

She acknowledged that the bank's measurement of "customer satisfaction and customer delight" was, shall we say, evolving.

'They're aiming for customer delight.'

Customers' Bill of Rights which are real rights ensured by a Circle of Promises are used to ensure customer delight.

At present, with a network of 290 branches, 1 satellite branch and 8 extension counters, spread over 15 states and the union territory of Puducherry, the Bank's focus is on customer delight, by maintaining high standards of customer service and amidst all these new challenges, the bank is progressing admirably.

You don't even have to be solo... now there are teams and corporations that seek out people who want to surf their way through fundraising or product development or customer delight.

Jon Dixon's opinion is that "paying lip-service to 'creating customer delight' is not enough.

To this day, it serves as a reminder of humble beginnings, honesty and the success brought about by a heavy focus on "customer delight".