They certainly don't know the value of good customer relations.
All staff who have contact with the public should be given training in customer relations.
This practice rarely works and is more likely to cause problems in customer relations.
How, I wondered, could a boat like this stay in business, given its customer relations?
An important part of good customer relations is knowing how to deal with problems or complaints.
Stew related in a speech how he learned about customer relations early on.
This is just another step in trying to improve customer relations.
"It's not very good customer relations to sign a contract and right away stick out your hand for money," he said.
Marketing is responsible for customer relations, sales, and contract administration.
"They have the best customer relations in the business."