Most everyone made it outside, but two elderly customers lost their footing and stumbled to the floor.

At least until an elderly customer broke his ankle, which of course happened.

Or the pictures of the checks could be enlarged for elderly customers.

Finally, the cost is considered steep for many elderly customers.

Those in small towns and neighborhoods with many elderly customers will largely remain the same.

One elderly customer sat near the back, slurping from a bowl of noodles.

"I have to give the bank employees credit," said one elderly customer who would identify herself only as Florist.

Among elderly and low-income customers, 75 percent would see their bills go up, the group said.

Another segment shows a pharmacist talking to an elderly customer.

It has also kept some elderly and low-income customers by providing special services to them.