They keep churning out half-baked products that wither and die, and all the executive chairs get reshuffled.
One must realize that these may be half-baked products, not ready for prime time and foisted on suckers like us whose demands are not being met by a predatory market, while papers like The Times cheerily go on with their gee-whiz hypes and increase their advertising revenues.
I also do not think that it is simply a case of this new homepage being fine once you introduce the customisation, which I understand is something you plan down the line (although that begs the question why you would release this half-baked unfinished product before adding that crucial part?)
Not only will a half-baked product become law in the absence of Congressional action, but the commissioners, so prone to fumbles, remain as a permanent body, with power to revise sentences every year.
As eckythump implied, the problem is largely due to MS putting half-baked products on the market and relying on fixing them later.
As much as we don't like when companies release half-baked products, we hate it even more when they won't acknowledge and fix problems.
Mashable posted their early review of the Cloud Drive, and it appears like Amazon's not wasting time with beta testing: "It became apparent that Amazon wasn't launching some half-baked product; Cloud Player is a fully functional, very usable streaming music player that could even make iTunes obsolete for many people."