There is, he said, a better, simpler way for Apple to indulge their iPhone customers.
Further criticism has come from iPhone customers regarding the continued failure of O2 to deploy Visual Voicemail.
AT&T may not have anticipated the downstream effects of iPhone customers' high data usage.
For current iPhone customers, however, the options are a little tricky.
BTW: when they randomly asked iPhone customers if they had 4G they assumed they did.
Verizon has posted a FAQ to its site for prospective iPhone customers, though there's little more there than what we heard during the event.
In August 2010 Telus began offering the FaceTime service for its iPhone 4 customers.
Apple worked to rectify complaints by offering $100 store credit to early iPhone customers who had bought their iPhones from Apple or AT&T.
Orange only lets iPhone customers do it and both Orange and T-Mobile charge more for packages that allows a personal hotspot to be switched on.
Data caps or not, the company is poised to absorb some of the dissatisfied iPhone customers from its competitors.