She cited a $375 frame with a broken spring mechanism that the manufacturer had told her could not be fixed.

The result: Color pictures don't really last as long as the manufacturers tell us they will.

"Other manufacturers are now telling our story - that 'good enough' never is."

However, the manufacturers tell me that they have been selling Showerwall for more than 10 years, with thousands of successful installations.

To hear manufacturers tell it, in dress shirts this season, checks are the new stripes.

One proposal before Congress would make manufacturers tell the government if they had been sued three times over defects in the same product.

The retailer, the fulfillment service and the three manufacturers all told him it was not their responsibility to resolve the problem, he said.

The manufacturer will tell you what reduction ratio to expect.

The manufacturer would tell the entire story to his daughter, Graham felt sure.

The manufacturers told me they stopped making these things about five or ten years ago.