Truth is, this has got to be a reliable, on-time and convenient service.
Before the airlines can get the mail business back, they must develop plans to improve their on-time service.
T.W.A.'s most startling gains have been in on-time service.
He later helped to increase riders and improve on-time service at Metro-North.
The goal was 94 percent on-time service.
The rest of the year, the railroad averaged 96.7 percent on-time service, with the highest performance - 97.7 percent - in August.
They are resisting rate increases and demanding better on-time service, particularly customers that are running their plants on just-in-time inventory deliveries.
Muni has had some difficulty meeting a stated goal of 85% voter-demanded on-time service.
The group, the Straphangers Campaign, said that on-time service fell on 15 of the system's 21 lines from the fall of 1987.
So would commuter carriers whose customers need on-time service to make connections.