The mother had been on the ground floor of the home when the plane struck, neighbors said.
Few firefighters even knew a second plane had struck the other building.
For a moment, he believed the plane might have struck another aircraft.
After making several turns, the plane struck the edge of the tower.
At 1752 the plane struck the ground 335 feet short of the runway.
They were on the phone when the second plane struck the south tower.
The plane struck the light pole at the end of the runway.
The plane itself struck the after boom and fell into the hold, starting a fire.
Many of them saw the plane strike the first tower.
In the minutes and hours after the first plane struck, spouses began calling one another.