Laws on who is responsible for providing refunds vary from state to state, he said.
Johnson made an apology on her site and provided refunds to everyone who ordered one.
Each of those companies has stopped advertising in the state, paid a penalty or provided refunds to consumers.
In 2012, the company was accused multiple times of cancelling flights last minute and not providing refunds for up to 6 months, if at all.
The company said that the toys should be discarded and that it would provide refunds.
A settlement was reached in 2004, providing refunds to those who had paid money through the web site.
Presently, no law exists that requires an issuer to provide refunds for lost or stolen cards.
If they don't, they must provide refunds to policy holders.
The airline is now in the process of making alternative arrangements and providing refunds.
But other vendors have agreed to provide refunds or hold deposits for future trips.