The findings led the city to alter how it responds to such incidents.
Serious crime has declined by 33 percent since 1996, and there are far fewer calls to the department to respond to incidents.
Her husband is the community's security officer, and so has to respond to shooting incidents around the clock.
But several experts say that in responding to such incidents people often see a greater threat to themselves than actually exists.
New Zealand has responded to these attacks and subsequent incidents.
The Force responds to incidents 24-hours-a-day, seven days a week and receives more than a million phone calls a year.
Be on call to respond to incidents outside of the above hours.
We should stop responding to incidents and start solving problems.
As such, the film has been used to train American first-responders who may be called upon to respond to similar incidents.
And, he said, the Fire Department would continue to respond to incidents with the police as it always had.