The fund company also says the computer problem was soon fixed and everyone who bought or sold its funds got the right price.
He said the bank may try again to sell mutual funds, a business it abandoned a few years ago.
Many banks now sell mutual funds, some of which carry the bank's name.
Before, it had sold its funds through 18 brokerage firms.
"They're marketing companies, and they tend to sell their funds regardless of the performance."
"You can be an effective distributor and only sell your own funds," he said.
Two financial services companies known for selling mutual funds have made decisions in reviews.
But believe me, selling mutual funds is not an easy job.
"It's going to be harder to sell mutual funds than it has been in recent years," he said.
Sometimes brokers get extra pay for selling certain stocks or funds.