"Our philosophy is to use technology inside the box to keep it simple on the outside."

Such language makes things simple on the home front, but may be less than responsible in the real world.

The story he told was simple enough on the surface.

Your experiment may be simple on the surface, but it does a good job of making you think about this stuff.

It sounds so simple on paper, but of course the level design and the other team are going to stand in your way.

The politics of term limits seem simple on the surface.

He built the house to be simple on the outside and blend in with the rest of the neighborhood.

The issue is very simple, therefore, on a theoretical level.

However, I can assure you that it is not as simple on the ground.

Ask specific questions or request they do something simple on your behalf.