One of the key ways of getting feedback on our performance as a company is through our staff survey.
The issue of inclusiveness continues to score poorly in our staff surveys.
Employees had raised this as one of their key concerns in the staff survey.
The most recent staff survey completed identified that 86% of the staff have no confidence in the executive team.
A staff survey showed petty trading - raising chickens and selling the eggs, for example - to be the most common outside occupation.
The staff survey took place during October 2010.
In the last staff survey, just over two-thirds of all staff who had an appraisal said they found it useful.
This approach has been developed drawing on feedback from the staff survey and recent joiners.
We welcome the responses management has made to address staff concerns raised in the staff survey.
This could also include results from staff surveys.