MicroImages, Inc. maintains an experienced staff of technical support specialists with computer science or related degrees.

When a customer calls with a question about their bill or to talk to a support specialist, they'll talk to Emily first.

Staff with a lived experience are now being employed as peer support specialists within mental health teams.

"As a support specialist, not a trained agent," Olga explained.

She is a technical support specialist with FactSet Data Systems in Greenwich.

A support specialist who we'll call Carl works at an Apple Authorized Campus Store and threw in his two cents as well.

Note that when you speak with the real technical support specialists, they'll require only minimal identifying information from you, and most likely not your password.

Academic and vocational instruction are stated by the district to include technology, modeling, logical thinking, workshops, community job site instruction, and work with support specialists.

When peer support specialists serve people entitled to publicly funded services, the specialists may be required to meet government training and certification requirements.

Myrna Ortiz, 38, a technical support specialist from Ozone Park, Queens, is banking on this turnaround.