Some supermarkets have already begun using in-store computerized kiosks in which customers press buttons on a screen and receive a "coupon printout."

Even people without access to the Internet at their homes and offices are able to find government services online, often using kiosks set up in places like shopping malls.

Ms. Grey said that persuading the airlines to begin using universal kiosks wasn't that difficult since the airport will buy the machines and service them.

Busch Gardens uses kiosks for amusement parks.

Cruise ships use ticketing kiosks for passengers.

Jersey Telecom used locally made kiosks, painted in cream and yellow.

Across the country, state and local governments are experimenting with using interactive kiosks to streamline their bureaucracies.

A number of airlines are using electronic kiosks, which have now been programmed to ask the questions about luggage mandated by federal security rules.

Northwest is using kiosks at 35 airports.

The trade journal Advertising Age said the project would allow consumers to sit in cars and experience a simulated test drive using "electronic kiosks" developed by Whittle.