All existing customers who sent in their warranty cards were sent free copies of the Red Book.

This is a very common method and often does not appear to be a survey, but just a warranty card.

The company will send claims forms to consumers who mailed in warranty cards for the affected products.

Panasonic will send claim forms to consumers who mailed the manufacturer's warranty card.

If you want guarantees, send in your warranty card when you buy a toaster.

Be sure to check for your warranty card inside your camera box.

"A warranty card is the fast track to junk mail central," he said.

In most recall cases, manufacturers simply do not know who bought their products unless consumers filled out a warranty card.

Kim's people had better have sent in their warranty cards, Starkweather added as an aside that got some laughs.

Some even consider the questionnaire you filled out with the warranty card for the new refrigerator.