The controller told the plane to turn left to lose altitude.

The legs cost extra, the controller tells the station manager.

Her controller told her to get dressed quickly, but wouldn't say why.

But the controller was telling him to chase the target he could see.

The controller told us that he then knew it was a hijacking.

This allows the controllers to look up at the screen and quickly tell if there is a rush about to come.

When controllers told them to go ahead, they instead blundered onto the runway that was in use.

Initially, the crew was unclear as to whether the controller had told them to take the first or third exit.

The controller immediately told Flight 2860 it was close to terrain on its right, and to institute an immediate left turn.

Fifteen seconds later, the same controller told Flight 2860 to climb to 8000 feet.